Operations Enablement & Execution Support

PHGS strengthens back-office performance through structured operational support, scalable execution teams, and U.S.-based oversight — enabling organizations to grow without increasing internal overhead.

Our Support Statement

We support business workflows that drive operational performance, billing integrity, reconciliation, documentation, and reporting preparation (non-advisory), ensuring accuracy, accountability, and execution discipline.

U.S.-Based Oversight

All operations supervised by U.S.-based project managers ensuring quality and accountability.

Scalable Teams

Flexible team scaling to match your operational needs without fixed overhead costs.

Structured Execution

SOP-driven workflows with clear accountability and performance tracking.

24/7 Coverage

Round-the-clock operational support across different time zones.

Business Operations Support

Comprehensive operational support to streamline your business workflows and drive efficiency

Billing and Invoicing Support

Accurate invoice generation, payment tracking, and billing reconciliation.

AP/AR Workflow Support

Accounts payable and receivable processing, reconciliation, and workflow optimization.

Vendor Tracking

Vendor management, expense workflows, and payment tracking.

Reporting Preparation

Non-advisory reporting support, data compilation, and presentation preparation.

Documentation Cleanup

Operational documentation organization, cleanup, and follow-through.

Virtual Assistant Support

Comprehensive virtual assistance for daily operational tasks.

Data Entry & Workflows

Accurate data entry, database management, and workflow execution.

CRM Updates

CRM maintenance, pipeline support, and lead management.

Project Coordination

Project status reporting, milestone tracking, and coordination support.

SOP Development

Standard operating procedure creation and workflow mapping.

Scheduling

Operational scheduling and follow-through coordination.

Process Compliance

Operational compliance support and quality assurance.

Administrative & Project Support

Dedicated support for administrative tasks and project execution to keep your operations running smoothly

Project Management Support

End-to-end project coordination and execution support.

Document Management

Document creation, organization, and version control.

Meeting Coordination

Agenda preparation, minute taking, and follow-up tracking.

Research Support

Market research, competitor analysis, and data compilation.

Process Documentation

Workflow documentation and process improvement tracking.

Compliance Tracking

Regulatory compliance documentation and tracking.

Customer Experience

Enhancing customer interactions and building lasting relationships through exceptional support

Customer Support

Multi-channel customer service and support coordination.

Client Onboarding

Streamlined client onboarding and implementation support.

Customer Feedback

Feedback collection, analysis, and reporting.

Retention Programs

Customer retention strategy execution and monitoring.

CRM Management

Customer relationship management and database upkeep.

Response Management

Rapid response handling and escalation procedures.

Ready to Streamline Your Operations?

Scale Your Business Without Increasing Overhead

Our structured operations support delivers measurable efficiency gains and cost savings while maintaining quality standards.