One connected healthcare platform, represented in Africa by PHS.
ALEX links patient registration, clinical care, laboratory, pharmacy, billing, and reporting on a single record for each patient. Prosperity Heritage Services represents ALEX in Africa.
Product information on this page comes from ALEX. Full details are at alexcare.tech.
Who does what
ALEX and PHS
- The platform
- ALEX provides the platform, its hosting, and its updates.
- Representation
- PHS represents ALEX in Africa.
- Discovery
- PHS runs discovery conversations and introduces you to the ALEX team.
- Revenue cycle
- PHS supports billing, claims, and collections routines around a deployment.
- Data protection
- Before any proposal, we confirm with ALEX how the platform meets the law in your country.
What ALEX covers
Six areas of hospital and clinic work, on one platform. As described by ALEX.
Clinical care
- EMR and clinical documentation
- Nursing and patient management
- Discharge and follow-up
- Telemedicine
Diagnostics
- Laboratory information system
- Radiology and imaging
- Results integration
Pharmacy and inventory
- Pharmacy management
- Inventory control
- Stock tracking
- Expiry management
Operations
- Scheduling and appointments
- Bed and facility management
- Procurement and purchasing
- HR and staff management
Finance
- Billing and invoicing
- Claims management
- Patient payments
- Financial reporting
Analytics and dashboards
- Executive dashboards
- Operational reports
- Ministry and donor reporting
- Population health insights
Who it is for
Organizations that run care across more than one system, site, or funder, and want one view of it.
Who ALEX serves
From a single facility to a national network.
- Private hospitals
- Public hospitals
- Clinics and health centers
- NGOs and donor programs
- Ministries of health
Problems it targets
The ones we hear most often.
- Fragmented systems and siloed data
- Poor continuity of care across facilities
- Inefficient workflows and long wait times
- Revenue leakage and delayed collections
- Limited visibility for leaders and ministries
- Difficulty reaching rural communities
Where PHS fits
PHS represents ALEX in Africa. Our own specialty is revenue operations, so that is where we add the most.
Representing ALEX
- Discovery conversations with hospitals, clinics, NGOs, and ministries
- Introductions to the ALEX team
- One point of contact while you evaluate
Revenue cycle and financial governance
- Billing and claims workflow set up around a deployment
- Cash application and collections routines
- Weekly scorecards for executives and funders
Schedule a discovery conversation
Tell us about your organization. We will reply with a few questions and a time to talk.
What happens next
- We ask about your facilities, current systems, connectivity, and how you fund or procure software.
- We confirm with ALEX how the platform meets the data-protection law that applies to you.
- If ALEX is not the right fit, we say so.